[英文]英國電信為印度呼叫中心聽不懂伯明翰伯明罕口音致歉
BT Apology over Indian Call Center's Failure to Understand Brummie Accent
2011/01/26
UK phone provider BT has apologized to Viv Tomkins, a Birmingham customer, after she claimed that the Indian call centre staff could not understand her accent.CTI論壇報道
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